FAQs

Frequently Asked Questions

Find answers to common questions about our services, process, and what to expect when working with Us And Ours LLC.

We offer junk removal, demolition, post-construction cleanup, and waste removal services for residential and commercial clients.

We currently serve the Greater Cincinnati area and the surrounding tri-state. Contact us to see if we operate in your location.

You can schedule a service by calling us, filling out our online booking form, or sending us a message through our website.

Yes, we offer same-day or next-day services whenever possible. Availability depends on scheduling, so contact us as soon as possible.
We also offer an emergency/skip-the-line service. This is near immediate service with additional costs.
This service is dependent on available personnel and scope of job.

We remove furniture, appliances, yard waste, construction debris, office equipment, and general household or commercial junk. We also provide demolition debris removal.

Pricing & Payments

Pricing depends on the volume, weight, and type of junk being removed. Contact us for a free estimate.
Yes, we provide free, no-obligation estimates based on the amount and type of items you need removed.
We accept cash, credit/debit cards, and electronic payments.
Additional fees may apply for hazardous materials, oversized items, or long-distance pickups. We’ll inform you upfront if any extra costs apply.

Junk Removal & Disposal

Yes! We prioritize eco-friendly disposal by donating usable items and recycling materials whenever possible.
No, we do not remove hazardous waste such as asbestos, medical waste and some chemicals. Contact your local hazardous waste facility for proper disposal.
Yes, we always ensure that the area is clean and free of debris after the junk is removed.
No, as long as we have access to the items, we can remove them. However, we recommend being present for estimates and to confirm removal details.

Yes, we can handle heavy and bulky items. Let us know in advance so we can bring the necessary equipment.

Demolition & Post-Construction Cleanup

Yes, we offer light demolition services, including wall removal, flooring removal, cabinetry removal and debris cleanup.
Absolutely! Our post-construction cleanup service ensures your site is free of debris, dust, and leftover materials throughout every phase.
Yes, we partner with contractors, property managers, and real estate professionals for ongoing junk removal and cleanup services.

Business & Commercial Services

Yes, we provide commercial junk removal for offices, retail stores, warehouses, and more.
Yes, we do large cleanouts, including office cleanouts, foreclosures, estate cleanouts, and warehouse cleanups.
Yes, we offer recurring junk removal services for businesses that need regular pickups.